Too much backlash forces Verizon to rethink their fee policy. Consumers are a very strong group and have many options and that is what ultimately brought Verizon to their senses. Another fee victory for the consumer! Here is their press release…
December 30, 2012
Verizon Wireless Will Not Institute Single Payment Fee
Verizon Wireless has decided it will not institute the fee for online or telephone single payments that was announced earlier this week.
The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.
“At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,” said Dan Mead, president and chief executive officer of Verizon Wireless.
